At Vexo Sports Apparel, we are committed to protecting your personal information and ensuring your privacy. This Privacy and Cookie Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from our e-commerce store.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please discontinue using our site.

1. Information We Collect

1.1 Personal Data
When you interact with our website or make a purchase, we collect the following personal information:

• Name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information (handled securely by our payment processors)
• Order history and purchase details
• IP address

1.2 Non-Personal Data
We also collect non-personal data about how you interact with our site, such as:

• Browser type and version
• Device type (desktop, mobile, etc.)
• Pages viewed and actions taken on our website
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders, customer support, and marketing offers (with your consent)
• To improve our website, products, and services
• To comply with legal obligations and prevent fraud
• To analyze traffic and improve the performance of our website

2.1 Email Marketing
If you subscribe to our newsletter or agree to receive marketing communications, we will use your email address to send promotional content. You can unsubscribe at any time by clicking the "unsubscribe" link in the email or by contacting us at chris@vexo-store.com.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers in the following cases:

• Payment processors: To securely process your payments
• Shipping carriers: To deliver your order
• Customer service providers: To offer support and manage inquiries
• Analytics and marketing services: To improve our website’s performance and analyze user behavior

These third-party service providers only access your data to perform their specific functions and are contractually bound to protect your information.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption technologies (e.g., SSL) to protect your data during transmission, and we store your information on secure servers.

However, no method of online transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

5.1 Access and Update Your Information
You have the right to access, update, or delete your personal data. You can do this by contacting us at chris@vexo-store.com.

5.2 Withdraw Consent

You have the right to withdraw your consent to receive marketing communications at any time by following the instructions provided in our emails or by contacting us at chris@vexo-store.com.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They allow us to remember your preferences, improve your user experience, and track website performance.

6.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly. They include things like remembering your cart and login information.
• Performance Cookies: These allow us to track website usage, such as the number of visitors and how users navigate the site. This helps us improve website performance.
• Targeting Cookies: These are used to deliver relevant ads to you, both on our website and on other platforms.

6.3 Third-Party Cookies
We may use third-party services such as Google Analytics or Facebook Pixel, which also place cookies on your device to track your behavior and improve our marketing efforts. These third-party services have their own privacy policies, which you should review.

6.4 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information without parental consent, we will delete the information as soon as possible.

9. Changes to this Policy

We reserve the right to update or modify this Privacy and Cookie Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our website after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy and Cookie Policy or how we handle your data, please contact us at:

• Email: chris@vexo-store.com

Last Updated: October, 2024